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Extendicare Statement on COVID-19

May 5, 2020

While it has been a difficult time for our community, our focus at Extendicare remains steadfast on providing the care and service that residents, clients, patients, team members and families rightfully expect.

Extendicare, Extendicare Assist and Esprit have acted fast to protect those in our care. We took early steps to limit non-essential visitors to our homes. All homes have a universal masking policy in place and we are increasing random testing of staff and residents to look for asymptomatic cases of COVID-19. We are using the strength of our network to procure the personal protective equipment we need to keep our staff and residents safe. We continue to symptom screen all residents and staff twice-daily and our team members are working in only one location. We have mandated isolation measures for residents, with our teams providing care using full infection protection protocols.

ParaMed is working hard to support clients in their homes and to protect them from exposure to COVID-19. We are revamping schedules to reduce the number of caregivers working with each client and a growing number of ParaMed professionals are stepping up to fill staffing needs in long-term care homes. We are grateful for their commitment and dedication to helping their colleagues.

Our Incident Management System team continues to meet daily to direct a strategic response to manage the threat of COVID-19 and our team of infection prevention experts has been instrumental in limiting the number and extent of outbreaks in Extendicare homes.

Extendicare continues to work closely with Public Health authorities in all jurisdictions to ensure our response is informed with the most recent advice and evidence to keep our people safe, to keep the virus out of our homes and to move those homes that are in outbreak into recovery.