Do I get to choose my nurse/personal support worker?
ParaMed works with you on matching yourself or your loved one with a ParaMed employee.
Will my loved one always receive care from the same caregiver?
Our goal is to establish a long-term care-giving relationship with your loved one. We understand that a strong and consistent rapport with the same caregiver is extremely important for a successful home care experience. If your loved one receives care for many hours a day it is often necessary to schedule an additional caregivers, however, our goal of providing consistent care is the same. We want all of our patients and family to be happy and confident with ParaMed and we will do what it takes to achieve that goal.
Do you only provide home care to seniors?
We provide home care services to anyone needing care, regardless of age.
What if we don’t like the home health caregiver?
Simple, we will send another. We want you and your Mom or Dad to be comfortable with their aide(s).
Do I pay the caregiver directly?
No. Clients are invoiced once per month. You never have to pay caregivers directly nor will you ever be asked to pay any additional fees to an employee.
Can I change or discontinue services for my loved one?
Yes. You can change the number of visits or type of care provided at any time. We understand that needs can change in an instant and we are flexible as possible with your loved one’s care. There are no weekly or monthly minimum requirements. There is a two hour minimum visit. You are never bound to a long term contract. You can discontinue services with ParaMed at any time.
What happens if we need more support?
Give ParaMed a call right away, we can add more services and work with you on selecting the services you need.
How does ParaMed screen for a new employee?
Potential employee applications are reviewed by a member of our Human Resources team to determine if the person’s qualifications match our requirements. This includes a review of their education, experience, and responses to our on line questionnaire.. The most qualified candidates are contacted for a pre screen.
A Pre Screen consists of a phone call with a member of our Human Resources team. A representative calls the potential employee a series of questions to get more information about their qualifications, preferences and experience. This call lasts only 5-10 minutes. Following the call, responses are evaluated and the most qualified candidates are invited to participate in an in-person interview.
During the interview, we ask a series of questions to determine the potential employee’s suitability for the position. We recommend that candidates bring a resume and references and they may be asked to provide additional documents such as proof of education. The interview typically lasts 30-60 minutes. Following the interview, responses are compared against that of other candidates. If the candidate is successful, the next stage includes the completion of background checks.
Then the new employee begins their new career with a paid orientation at ParaMed!